MANAGED IT
Managed IT & Support
for your organisation.
Choose the level of support that fits your organisation, from combined remote helpdesk and proactive IT management through to security-led and strategic Managed IT. We agree supported users, devices, hours, response arrangements and responsibilities before service starts.
A reliable route to day-to-day help, proactive care and a clearer view of your IT estate.
WHAT’S INCLUDED
A defined service,
built around your environment.
The exact service boundary is confirmed with you before work begins.
Remote Service Desk support during agreed UK support hours
One supported workstation per user for monitoring and patching on managed plans
Account, email and application troubleshooting
Monthly service reporting; wider projects and licences scoped separately
HOW IT WORKS
From first discussion
to an operating service.
- 01
Discover users, locations, devices and current support arrangements.
- 02
Agree service hours, response targets, inclusions and exclusions in writing.
- 03
Onboard people and devices, then give users a clear route to support.
- 04
Review service trends and priorities with your team.
PLAN YOUR SERVICE
Scope, pricing and next steps.
Serving UK organisations. Remote and on-site delivery, availability and location requirements are confirmed for your specific service.
What does this service help with?
A reliable route to day-to-day help, proactive care and a clearer view of your IT estate. We review your current setup and agree the work needed before service starts.
How is this service priced?
From £79 per user / month · minimum 2 users is the published guide price. The written quote confirms quantities, delivery scope, timings and any separate licence, hardware, usage or project costs. No VAT is currently charged; we are not VAT registered.
Do I need to buy SERVE software?
You can enquire about this IT service separately. SERVE software is an optional platform choice; any required access, third-party licences and integration dependencies are confirmed in your quote.
NEXT STEP
See how managed it & support could fit.
Tell us about your environment and service requirements.