MANAGED IT
Onsite IT support
for your organisation.
Onsite work is scheduled around location, availability, access and the issue to be addressed. Travel, parts, project work and out-of-hours visits are confirmed before booking.
Arrange practical in-person IT support when remote help is not enough.
WHAT’S INCLUDED
A defined service,
built around your environment.
The exact service boundary is confirmed with you before work begins.
Agree site, work, access and named contact
Schedule an engineer visit
Record work completed and any follow-up actions
Travel, parts and work outside the agreed visit quoted separately
HOW IT WORKS
From first discussion
to an operating service.
- 01
Describe the issue and site requirements.
- 02
Confirm visit scope, timing and any additional costs.
- 03
Complete the agreed onsite work.
- 04
Provide a service note and follow-up recommendations.
PLAN YOUR SERVICE
Scope, pricing and next steps.
Serving UK organisations. Remote and on-site delivery, availability and location requirements are confirmed for your specific service.
What does this service help with?
Arrange practical in-person IT support when remote help is not enough. We review your current setup and agree the work needed before service starts.
How is this service priced?
From £350 per half day is the published guide price. The written quote confirms quantities, delivery scope, timings and any separate licence, hardware, usage or project costs. No VAT is currently charged; we are not VAT registered.
Do I need to buy SERVE software?
You can enquire about this IT service separately. SERVE software is an optional platform choice; any required access, third-party licences and integration dependencies are confirmed in your quote.
NEXT STEP
See how onsite it support could fit.
Tell us about your environment and service requirements.