MICROSOFT 365
Microsoft 365 support
for your organisation.
Get help with agreed Microsoft 365 user, email and collaboration issues. Subscription licences are purchased separately unless a written quote says otherwise.
Help with the Microsoft 365 services your people use every day.
WHAT’S INCLUDED
A defined service,
built around your environment.
The exact service boundary is confirmed with you before work begins.
User and mailbox support within the agreed service
Microsoft 365 configuration and service troubleshooting
Escalation routes and administrator boundaries agreed up front
Microsoft subscription licences charged separately
HOW IT WORKS
From first discussion
to an operating service.
- 01
Map users, licences, services and administrator contacts.
- 02
Agree the support scope and request routes.
- 03
Resolve day-to-day issues and escalate changes appropriately.
- 04
Review recurring issues and service needs.
PLAN YOUR SERVICE
Scope, pricing and next steps.
Serving UK organisations. Remote and on-site delivery, availability and location requirements are confirmed for your specific service.
What does this service help with?
Help with the Microsoft 365 services your people use every day. We review your current setup and agree the work needed before service starts.
How is this service priced?
From £10 per user / month is the published guide price. The written quote confirms quantities, delivery scope, timings and any separate licence, hardware, usage or project costs. No VAT is currently charged; we are not VAT registered.
Do I need to buy SERVE software?
You can enquire about this IT service separately. SERVE software is an optional platform choice; any required access, third-party licences and integration dependencies are confirmed in your quote.
NEXT STEP
See how microsoft 365 support could fit.
Tell us about your environment and service requirements.